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Day: July 31, 2023

Are you slipping into calloused obstructionism?
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Are you slipping into calloused obstructionism?

Two sales representatives, Lynn and Jane, go out to lunch. Jane remarks that the young server’s scowl is frightening and customer service is poor. Lynn suggests that maybe he’s exhausted from working several jobs, afflicted by back pain or grieving the death of a pet.…

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July 31, 2023 by Bea Boccalandro

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